FAQs
We understand that even the best-laid plans can encounter squalls. Here’s how we handle changes to your itinerary:
Cancellation Notice: Should you need to cancel, please notify us at least 72 hours before your reserved day. We’d be delighted to help you reschedule your nautical adventure at no additional charge. If a cancellation is necessary, a $50 processing fee will apply.
Late Cancellation & Absence: Once your vessel is secured for your booking, it’s marked off the charts for other adventurers. Therefore, cancellations made with less than 72 hours notice, or if your party arrives more than 10 minutes after your scheduled departure, will unfortunately result in no refunds.
Acts of Nature & Vessel Readiness: In the event of severe weather or if your vessel experiences an unforeseen issue, we will have to cancel your voyage. The safety and enjoyment of our guests is our top priority. In such cases, we will gladly assist you in rescheduling your trip without any added cost. If rescheduling isn’t feasible, a $25 processing fee will apply for a full cancellation. Our compass is always set on providing you with a fantastic day on the water!
Yes, we offer voyage protection. You can purchase voyage protection for $25 during the booking process. Purchasing voyage protection will give you the flexibility to reschedule or cancel your reservation up to 4 hours before your scheduled sail-out without any additional processing fees.
No, unfortunately, we only operate weekends – September: Friday – Sunday and holidays from 12pm until an hour before sunset: weather permitting. However, we do offer cruising on other days by appointment for larger groups. Please call us directly to reserve.
We are located on C Dock at National Harbor just before the ferris wheel.
No, for your safety and the safety of our boats we have a set cruising area.
The primary renter must be at least 25 years old. All drivers of the boat must be 25 years of age or older.
Unfortunately, no. Our boats can only be docked at our location. This is to help prevent damaging the boats. Rafting up to other donut boats is also against the rules for the same reason.
Yes, it is highly recommended to reserve ahead. Booking reopens Spring 2026!
No, our boats have gas or electric motors steered by tiller. All guests will be provided a quick boat operation and safety tutorial before beginning their adventure.
No. Plus, if you prefer we have two electric powered boats.
Maryland law requires all children under 13 to wear a life jacket while a boat is in operation. We provide life vests for children weighing 30 lbs and up. If your child weighs less than 30 lbs, please bring a properly fitting U.S. Coast Guard-approved life vest.